导语:说话是一门艺术,也需要技巧。在职场当中更应该注意说话的艺术技巧,因为工作当中如果说话表达方式不当,不仅会造成尴尬的局面还会产生不必要的误会,对职业造成损害。以下是meiwen.anslib.com小编搜集整理的7个场景最恰当的说话方式,欢迎阅读学习!
1. At 8 a.m. Monday morning, walking into the office 周一早上8点,走进办公室
Don’t say: “Before you settle in, I need to talk to you about the presentation.”
不能这样说:“在你坐下来前,我想跟你谈谈会议展示的事情。”
Why it’s a problem: Is the presentation an actual fire that needs to be put out or just something that’s on your mind at that moment? People are still transitioning from the weekend. You may be catching someone unprepared, or she may have other critical deadlines that need her immediate attention.
问题出现在哪里:会议展示真的那么重要得马上讨论出方案吗,还是只是你当时心里有一些想法?人们还在周末假期调整过来。也许你发现有的同事没有做好准备,或者她有其他关键的最后时期事情需要她当即关注。
Say instead: “Hope you had a great weekend! Let me know when you have time today to talk about the presentation.”
应该这样说:“希望过了一个愉快的周末哦!请让我知道今天你何时有空能一起聊聊会议展示的事情。”
2. During a major meeting 重要会议的过程中
Don’t say: “I don’t have the numbers today because the intern didn’t give them to me.”
不能这样说:“今天我没拿到数据因为那个实习生没有把数据递交给我。”
Why it’s a problem: It doesn’t matter if the intern really did screw up—it looks like you’re throwing the blame on someone else. Which makes you seem like you’re not accountable, and it makes your colleagues wonder if they’ll be looking at the undercarriage of the bus next.
问题出现在哪里:实习生是否搞砸了并不重要——这样看起来像是你在把责任推卸到别人的身上。这样会让你看起来不可靠,还会让你的同事思考他们是否就会看到拖后腿的人了。
Say instead: “I don’t have the numbers right now, but I’m working with the intern to get them as soon as possible.”
应该这样说:“当前我的手头上没有数据,不过我正跟实习生沟通尽快拿到数据。”
3. Meeting your new boss 与老板会面
Don’t say: “I’m available anytime you need me. Here’s my home number, my personal email, my cell, and I’ll be on vacation next week, so here’s how you can reach me at the cabin.”
不能这样说:“只要你需要我,我随时都有空。这是我的家庭电话,我的个人电子邮箱地址,我的手机号码,并且下周我会度假,所以这里有小屋子的联系方式,你也可以找到我。”
Why it’s a problem: It seems like the right thing to do—to be helpful and available. But studies show that an “always on” mentality isn’t conducive to better productivity. Harvard Business School professor Leslie Perlow, in fact, asserts in her TED Talk that the practice can even ultimately damage an organization.
问题出现在哪:这看起来是一件正确的事情——既能提供帮助也能腾出时间。但有许多研究表明,那种‘随时待命’的心理状态无法有助于创造力的提升。同时实际上,哈佛商业学院的教授Leslie Perlow在TED演讲中声称这种实践方法实际上最终还会损害一家机构的利益。
Say instead: “Let’s figure out the best ways for us to communicate if we need to reach each other during an emergency.”
应该这样说:“我们来看看有什么好的方法能让我们在紧急情况下取得良好的沟通联系。”
4. During a review period 考核阶段
Don’t say: “Diversity is such a priority right now. You’ll have no problem getting promoted.”
不能这样说:“人与人之间的差异是当前优先考虑的因素。所以你被擢升是完全没有问题的。”
Why it’s a problem: You’re asserting that someone’s accomplishments are less important than their ethnicity, gender, sexual orientation, religion or other marker of identity.
问题出现在哪里:你在宣称着有的人的成就不如他们本身的种族,性别,性取向,宗教或其他身份的象征。
Say instead: “Do you want to go over any of your goals together before your official review? Last year I wished I’d prepared better.”
应该这么说:“你要不要在正式考核前首先过一遍你的目标呢?去年我希望我能准备得更好。”