剑桥商务英语BEC口试全真试题

剑桥商务英语BEC口试全真试题

Phase II CARD   

    A: WHAT IS IMPORTANT WHEN   

    Planning a presentation   

    Finding out about the audience   

    Researching the topic   

    B: WHAT IS IMPORTANT WHEN…?   

    Aiming to improve customer service   

    Staff training   

    Customer satisfaction   

    C: WHAT IS IMPORTANT WHEN …   

    Managing a project   

    Encouraging teamwork   

    Keeping to schedule Phase III Card   

    Programme for New Staff   

    The manufacturing company you work for would like to introduce a full programme of training for new staff.   

    You have been asked to help prepare the programme.   

    Discuss the situation together, and decide:   

    What should be covered by the training programme   

    • How else new staff can be helped to settle into their jobs as quickly as possible

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